![]() Despite arriving later than I intended, I made it that day and our meeting went well. Rather than reschedule the appointment I still made an effort to make it to your home. There was a considerable traffic delay and I was forty-five minutes behind schedule. ![]() Our appointment for the estimate was scheduled for Wednesday, April 26th in the afternoon. You contacted our company via email submission on Friday, April 21st, to schedule an estimate for the following week. I'm not bitter, just don't want anyone else to waste their time with Chris or his company. If you don't want to do a job because it's not close enough to your office, don't quote the job-especially when you were aware of the scope of the job when the quote appointment was set. When you're 45 minutes late, you beg for forgiveness. When you're late for an appointment-you call. When I emailed him the next day, his response was combative.īottom line - If you provide a quote and don't mention a minimum-you do the job as quoted. When I did speak with him directly, he said he would call me by close of business to let me know when he could pair it with another job in the same area. Although he apologized for forgetting the minimum, he blamed it on company policy-even though he's the owner. No minimum was ever mentioned during the consult. When I called the office, I was told they have a minimum I wouldn't meet unless I did the extra window. ![]() #Prestige spectra photosync install#I asked to set an appointment for install on the spot, but had to call the office the next day. He said he would quote separately, and itemized the cost of each window. I explained what I wanted, and that I was considering doing one extra window, but not sure. I had to call the office and have the receptionist call him to learn his status. He arrived 45 minutes late and didn't bother to call. April 2017, I scheduled Chris top provide a quote for home window tinting. so we don't have to find out how this was going to play out and we can finally put this behind us.Īvoid Chris and this company. Luckily, we ended up with a quality tint job and our dashboard was replaced under CPO warranty. Overall, this was stressful and frustrating for my husband and me. The owner lied to us, cancelled prearranged plans, pawned us off on the front desk lady, and then finally just ignored my emails. The worst part of this experience was the way we were treated as customers. so for people that live closer this would probably be a small issue. The return trips wouldn't have been that big of a deal if we didn't live over 2 hours away. This shop worked on various installation imperfections on three different occasions before it was acceptable. Pictures would have helped me prove that their attempt to protect my dash with towels was insufficient. Maybe Chris, the owner, really believes my leather dashboard had water damage on it before his shop manager installed the tint on my windshield, but I know this wasn't the case. My advice is to take several pictures of your car before you drop it off with them and be prepared to make several return trips. ![]() We paid $1554 to have my entire Porsche Macan Turbo tinted with Prestige Spectra PhotoSync. #Prestige spectra photosync pro#All Pro Tint has a great selection of high performance tint. ![]()
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